Serumelo Label Notes is an optional text-message program operated by Serumelo (The Nelson M Group LLC). If you opt in, we send recurring automated texts to the mobile number you provide: confirmations, educational information about health and beauty, reminders about the guides you asked for, and (only if you separately agree) announcements about new guides.
Program facts
| Choices | Two separate, optional boxes: informational and promotional. Text START to join also works |
|---|---|
| Frequency | Message frequency may vary, up to about 8 messages a month |
| Cost | Message and data rates may apply |
| Stop / help | Reply STOP to opt out at any time. Reply HELP for help |
| Condition | Consent is not a condition of purchase or of requesting information |
| Sharing | No mobile information or SMS opt-in data is shared with third parties for marketing |
Read the full SMS Terms and our Privacy Policy. U.S. carriers only.
What the messages look like
- Welcome / opt-in confirmation (sent right after you opt in)
Serumelo: Text START to join Serumelo Label Notes and get plain-language health and beauty information: how to read a skin care label, sun protection basics, building a simple routine and patch-testing basics. Msg freq may vary (up to 8/mo). Msg & data rates may apply. Reply HELP for help, STOP to opt out. Terms: serumelo.com/sms-terms.html
- Informational message
Serumelo: Thanks for your request. Our plain-language guide to reading a skin care label is here: serumelo.com/reading-a-skin-care-label.html Serumelo is an information site, not medical advice, and does not sell products. Reply STOP to opt out, HELP for help.
- Promotional message (only if you also opted in to promotional texts)
Serumelo: New on the site: a short guide to sun protection basics. Read it at serumelo.com/sun-protection-basics.html Msg & data rates may apply. Msg freq varies. Reply STOP to opt out, HELP for help.
- Help reply (sent when you text HELP)
Serumelo: For help email [email protected] or call 888-804-9145. Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out.
Examples of the kinds of messages you may receive.
Join the texts
Request received.
A confirmation will arrive by email shortly. If you ticked a text message box, you’ll also get a welcome text with “Text START to join” instructions. Reply STOP at any time to opt out, or HELP for help. Msg & data rates may apply; message frequency varies.